01462 414008 24/7, 365
Out of Hours
New Clients

COVID-19 Safety During Visits

Aly Dower and Edward with Ballinger Equine's Dr Anna Liedtke, appropriately masked, gloved and distanced for COVID-19 safety.

The Prime Minister has declared this evening that a strict national lockdown is in place throughout the whole of England and will be enforced by law as of 6, January 2021. The new measures are to combat the spread of COVID-19. Importantly, during this period Ballinger Equine will continue to provide its complete range of veterinary services.

Safety measures ensure continuity of care

Since 14 April 2020, Ballinger Equine has risk assessed all veterinary surgeon visits to ensure the safety of our veterinary surgeon/s, our wider team, clients and members of the public. These risk assessments have enabled us to provide uninterrupted and complete veterinary care throughout the pandemic.

Importantly, only one other person is to be present and they must remain at a minimum of 2 meters distance from the vet. A mask or other suitable face covering must be worn at all times. Those people who are exempt from wearing a face covering are to arrange for somebody else who can wear a mask or face covering to be present at the visit in their place.

During a veterinary visit

When one of our veterinary surgeons visits your horse or pony, please observe the following guidance:

  • Our veterinary surgeons are instructed not to proceed with a visit if social distancing is not being adhered to, if masks or face coverings are not being worn correctly or they consider the conditions are unsafe.
  • Please practice your own bio-security during a visit. Wash and sanitise your hands thoroughly, and for more than 20 seconds, immediately before and again after our visit.
  • Keep a minimum two metres distance from our vet and be mindful of safeguarding their personal health.
  • Wear a face covering or mask throughout the visit.
  • Stay at least two metres from the Ballinger Equine truck and any veterinary equipment.
  • If you need a visit to your horse or pony but are experiencing symptoms of the virus (persistent dry cough, shortness of breath, a loss of, or change to your sense of smell or taste, and a high temperature) do not under any circumstances attend the visit, stay indoors where you are self-isolating and remain in contact with the veterinary surgeon via your ‘phone. The same applies if you or anybody you live with is currently, has been, or is suspected to be at risk of infection. Stay self-isolated. The vet will take increased precautions during the visit and will not see you or your contacts.

Practice biosecurity

The practice pharmacy remains open for collections and deliveries. All visitors are respectfully requested to remain outside the building while their prescriptions or supplements are prepared by staff. Hand sanitiser is provided at a dispenser outside the front door.

Remain alert

By following straightforward guidance, wearing face coverings, washing and sanitising hands frequently and maintaining social distancing, we may all help reduce the spread of COVID-19 and stay safe and well.