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Continuing Care Under COVID-19

Coronavirus (COVID-19)

The Government has declared that as of tomorrow, Thursday 5 November, new restrictions to combat the spread of COVID-19 apply across the whole of England. Currently, these restrictions are planned to last for 4 weeks up to Wednesday, 4 December. Importantly, during this period Ballinger Equine will continue to provide its complete range of veterinary services.

Providing a complete veterinary service

Since 14 April, Ballinger Equine has risk assessed all veterinary surgeon visits to ensure the safety of the veterinary surgeon/s, our wider team, clients and members of the public. The assessments have ensured we have provided uninterrupted and complete veterinary care throughout the pandemic.

Practice biosecurity

The practice pharmacy remains open for collections and deliveries. All visitors are respectfully requested to remain outside the building while their prescriptions or supplements are prepared by staff. Hand sanitiser is provided at a dispenser outside the front door.

In exceptional circumstances where a visitor needs to enter the premises, a face covering or mask is mandatory and surfaces are not to be touched. Social distancing is to be maintained.

During a veterinary visit

When one of our veterinary surgeons visits your horse or pony, please observe the following guidance:

  • Our veterinary surgeons are instructed not to proceed with a visit if social distancing is not being adhered to or they consider the conditions are unsafe.
  • Please practice your own bio-security during a visit. Wash and sanitise your hands thoroughly, and for more than 20 seconds, immediately before and again after our visit.
  • Keep at least two metres distance from our vet and be mindful of safeguarding their personal health.
  • Wear a facecovering or mask.
  • Stay at least two metres from the Ballinger Equine truck and any veterinary equipment.
  • If you need a visit to your horse or pony but are experiencing symptoms of the virus (new, persistent dry cough, shortness of breath, a loss of, or change to your sense of smell or taste, and a high temperature) do not under any circumstances attend the visit, stay indoors where you are self-isolating and remain in contact with the veterinary surgeon via your ‘phone. The same applies if you or anybody you live with is currently, has been, or is suspected to be at risk of infection. Stay self-isolated. The vet will take increased precautions during the visit and will not see you or your contacts.

Remain alert

By following straightforward guidance, wearing face coverings, washing hands frequently and maintaining social distancing, we may all help reduce the spread of COVID-19 and stay safe and well.