Louise is our Practice Manager and Executive Assistant to the Clinical Director. Working alongside Andrew, Louise is responsible for the smooth running of the practice, managing the practice office and the administrative team. Her responsibilities include overseeing the veterinary surgeons’ schedules, managing billing, credit control and insurance claim processing.
Importantly, Louise provides executive support to Dr Ballinger, scheduling her client visits and managing her telephone enquiries and correspondence. This frees Dr Ballinger to spend more time treating patients. Clients wishing to speak with Dr Ballinger should contact Louise in the first instance.
Louise is an experienced manager and already familiar with the region, its equestrian activities and personalities. She has two ponies of her own and enjoys hacking and light schooling with Tom, a Welsh Section C, who she has had for some 15 years. Dylan is her very young Welsh Section D who she is looking forward to working with and breaking in the Spring (2023).
Away from work and horses, Louise enjoys watching cricket, going to the gym and exploring new restaurants.